woman on computer using Advanced WiFi
Press Release

Spectrum Launches Security Shield for Advanced WiFi Customers

Feature Provides Enhanced Protection for Customers and Their Devices from Online Threats

STAMFORD, Conn. — Spectrum today announced the launch of Security Shield, an artificial intelligence (AI) enabled cybersecurity solution for Advanced WiFi customers, across its 41-state service area. This automatically-enabled security capability defends customers and their devices from internet threats while also providing enhanced network visibility for the customer.

“Internet security has never been more important and Security Shield delivers the protection our customers need for their home network,” said Gary Koerper, Charter’s group vice president of WiFi and connected home products. “This enhancement to Advanced WiFi is the latest in a growing list of features we provide that defend our customers' networks while providing the visibility and control they want.”

Providing Secure Internet to Spectrum In-Home WiFi Customers

Security Shield automatically detects and blocks malicious websites, phishing scams and internet-originated attacks against devices in the home. Through the My Spectrum App, customers have the ability to view the devices that are connected to their home network and the threats that have been detected and blocked by Spectrum. 

mobile phone display with security shield information

Since the launch of the Advanced WiFi platform with customer-managed WPA2 network credentials, additional features have been enabled such as new device onboarding notifications and the ability to manage device connectivity through grouping, access scheduling and pausing. The addition of Security Shield enhances Advanced WiFi’s security capabilities even further, protecting Spectrum customers from the growing number of online threats.

More information on Advanced WiFi and its features can be found here.

About Spectrum

Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.

For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at corporate.charter.com.

Media Contact

Bret Picciolo

Bret.Picciolo@Charter.com