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Spectrum technician crew working on a broadband expansion project

Broadband ExpansionFebruary 16, 2024

Spectrum Launches Gigabit Broadband, Mobile, TV and Voice Services in Carroll, Hardin, Henderson and Chester Counties, Tennessee

Spectrum Internet® with Starting Speeds of 300 Mbps Now Available to More Than 2,700 Homes and Small Businesses

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JACKSON, Tenn. — Spectrum, the #1 rural internet provider in the nation*, today announced the launch of Spectrum Internet, Mobile, TV and Voice services to more than 2,700 homes and small businesses in rural and previously unserved parts of Carroll, Hardin, Henderson and Chester Counties, Tennessee.

“Our investment is making it possible to deliver the high-value broadband, mobile, TV and voice services now available in West Tennessee,” said Craig Loden, Vice President, leading Spectrum’s rural construction in Tennessee. “We are providing local residents and small businesses superior connectivity at highly competitive prices, backed by a team of skilled local technicians and 100% U.S.-based customer service.”

Activation of new services is made possible by two major projects and Spectrum’s investment.  The first is the Federal Communications Commission’s (FCC) Rural Digital Opportunity Fund (RDOF). Spectrum’s RDOF expansion will provide broadband access to 1.3 million customer locations across 24 states in the coming years. The second is state grants awarded through the Tennessee Emergency Broadband Fund – American Rescue Plan (TEBF-ARP) program.

“Reliable and affordable internet is vital to support education, business development, and economic opportunity. Currently, Carroll, Chester and Hardin Counties have far too many homes and businesses without access to reliable and affordable broadband services,” said U.S. Rep. David Kustoff. “It is a top priority of mine to ensure that rural West Tennessee communities receive adequate funding and resources for broadband. Thank you to the FCC and Spectrum for bringing internet, mobile, TV, and voice services to more than 2,700 unserved homes and small businesses in Carroll, Chester and Hardin Counties. West Tennessee is looking forward to more broadband expansion to come.”

Broadband Speeds up to 1 Gbps, Plus Money-Saving Mobile Options and 85,000 On Demand Choices

Spectrum Internet delivers speeds up to 1 Gbps and Advanced WiFi for residential and small business customers, featuring starting speeds of 300 Mbps, with no modem fees, data caps or contracts. Spectrum Business Internet offers customers 1 Gbps download speeds, with 300 Mbps and 600 Mbps options. The company has also begun a network evolution that will provide gigabit upstream speeds and multiple gigabit download speeds across its entire 41-state service area.

Spectrum Internet exceeded advertised download and upload speeds for all tiers measured — even during peak weeknight usage between 7 and 11 p.m. — according to the FCC’s most recent “Measuring Broadband America Fixed Broadband Report” issued in January 2023.

Along with multiple broadband options, Spectrum services now available also include Spectrum Mobile and Spectrum TV®. Spectrum Mobile is the nation’s fastest-growing mobile provider* and combines with Spectrum Internet and Advanced Home WiFi to provide seamless connectivity inside and outside the home. Spectrum Mobile provides customers access to nationwide 5G at great value, with Unlimited lines starting at $29.99 a month, as well as By the Gig options.

Spectrum TV offers more than 270 HD channels and access to 85,000 On Demand movies and shows. Using the Spectrum TV App — the highest-rated pay TV streaming app in the U.S.** — viewers can stream content across a growing number of platforms, including iOS and Android mobile devices, Xbox One, Kindle Fire, Samsung Smart TVs, Apple TV, Google Chromecast, Roku, XUMO TVs and PCs.

“Many Rural communities often fall behind when it comes to internet availability and communities in Tennessee’s 79th District have experienced this first-hand,” said state Rep. Brock Martin. “Spectrum’s partnership through RDOF and state grants is helping close the digital divide once and for all and now small business, school and residents will be able to fill the gap that has been missing for so long."

Local residents and business owners should visit to learn more about when their home or business may be able to receive Spectrum services.


* Based on December 2022 FCC Broadband Data Collection locations.

* Based on year end 2022 subscriber data among top 3 carriers.

**iOS (App Store) and Android (Google Play) average ratings as of Dec. 1, 2023. Apps must have at least 150k reviews through combination of iOS & Android store reviews as of Dec. 1, 2023.

About Spectrum

Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.

For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise® provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage and sports programming to its customers through Spectrum Networks. More information about Charter can be found at

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