STAMFORD, Conn. – Charter Communications, Inc. today announced that Stephanie Babin has been promoted to Senior Vice President, Billing Strategy and Design. In this role, Babin will help lead the creation of a converged customer ordering platform for Charter’s cable and mobile products while also continuing to redesign the customer billing experience. She will continue to report to Cliff Hagan, Executive Vice President, Customer Operations.
“Stephanie’s expertise, strategic mindset and deep industry knowledge have resulted in major advancements to our billing strategy and design, which has contributed directly to our company’s success in the marketplace,” Hagan said. “Her new role will expand her responsibilities across our organization and help drive innovative solutions to enhance our converging cable and mobile customers’ experience, while continuing to drive the billing strategies of our diverse business.”
Babin rejoined Charter in 2021 as Group Vice President of Billing Strategy and Design, where she focused on reorganizing the company’s billing design teams. She initially worked for Charter from 2005 through 2012 in customer operations and business intelligence roles. From 2012 until she returned to Charter in 2021, she led Information Systems Design and Strategy for Comcast’s residential, mobile and business services units, as well as managing multiple billing platforms and overseeing business intelligence in Comcast’s Central Division. She earned a Bachelor of Science degree from Frostburg State University.
Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the Company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.
For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The Company also distributes award-winning news coverage and sports programming to its customers through Spectrum Networks. More information about Charter can be found at corporate.charter.com.