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Press ReleaseMay 7, 2020

Charter Launches Spectrum Access App, Enhancing Entertainment Options for Persons With Vision or Hearing Impairments

The Free App Enables Playback of Audio Description and Closed Captioning Directly from the User’s Personal Device

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STAMFORD, Conn. – Charter Communications, Inc. today announced the launch of Spectrum Access, a free app designed to provide entertainment access to persons with vision or hearing impairments. Currently available for iOS devices via the Apple App Store, the Spectrum Access app enhances the in-home entertainment experience by enabling customers to play audio description or closed captioning directly from their phone or tablet.

“Accessibility options for our customers with disabilities is a priority for Charter,” said Peter Brown, Charter’s Group Vice President of Design. “Our accessibility team - many of whom have a disability - are focused on creating an inclusive line of services that provide solutions for everyone. Their experience and expertise guides what we are doing to make our products work for all customers.”

Through the Spectrum Access app, users can download and store audio description and closed captioning files on their personal devices. Using the device’s microphone, the app finds where the user is in the movie or TV show and plays the corresponding file in parallel with the content playing on the user’s TV.


Spectrum Access is currently compatible with more than 250 movies, many of which are available in Charter’s On Demand library. With more titles added every month, hundreds more are expected to be available by the end of 2020.

More information about the Spectrum Access app and other accessibility options available to Spectrum customers is available here.

About Charter

Charter Communications, Inc. (NASDAQ: CHTR) is a leading broadband connectivity company and cable operator serving more than 29 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.

For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at

Media Contact

Bret Picciolo