Spectrum Launches New Disability Support Team
Charter has established a new Disability Support team at its El Paso, Texas call center. The team is staffed with specialized customer service representatives trained to handle calls from customers with disabilities from across the company's service area.
— Rich DiGeronimo, Chief Product and Technology Officer
Delivering Entertainment Access to the Vision and Hearing Impaired
The Spectrum Access App has seen growing use among the vision and hearing impaired, due in part to an expanding number of available movie titles as well as the App’s many advanced features, including its audio casting capabilities.