The Spectrum Accessibility Center of Excellence exists to create empowering and inclusive experiences for our customers and employees. We go above and beyond compliance to design universal product experiences that work for everyone.
Charter Communications has received the prestigious Helen Keller Achievement Award from the American Foundation for the Blind for breakthrough innovations in expanding inclusive media for audiences who are blind and low vision.
Charter has established a new Disability Support team at its El Paso, Texas call center. The team is staffed with specialized customer service representatives trained to handle calls from customers with disabilities from across the company's service area.
— Rich DiGeronimo, President, Product and Technology
The Spectrum Access App has seen growing use among the vision and hearing impaired, due in part to an expanding number of available movie titles as well as the App’s many advanced features, including its audio casting capabilities.
