Spectrum Investing in the Future of East Texas With Rural Broadband Expansion, Growing Workforce and New Facilities

JASPER, Texas — Spectrum, the nation’s leading rural internet provider, has invested in the future of East Texas with a bold, multi-year initiative to expand rural broadband access, grow its local workforce and strengthen operations across the region. As part of that commitment, Spectrum marked one year since opening its Technician Center in Jasper – a critical hub powering our mission to connect underserved communities across Jasper County, and beyond.

Spectrum invested $1 million to lease and build-out the new facility in Jasper, which now houses more than 30 field technicians and construction coordinators. The facility supports service for residential and businesses customers in five counties, including the more than 11,000 Jasper homes and businesses that were recently connected through our rural expansion initiative.

“Our investment in Jasper County and the broader East Texas area reflect our commitment to improving connectivity in rural communities,” said Chris Snyder, Regional Vice President, Field Operations for Texas-Louisiana Management Area. “This facility allows us to deploy our local workforce to better serve customers—and because our teams live and work here, they are personally invested in the quality and service we deliver.”

The Jasper center is one of five rural Technician Centers Spectrum has developed across East Texas in recent years to support and serve as local hubs for our expansion teams. They are strategically placed centers located in Mount Pleasant, Kilgore, Crockett, and Canton.

To mark the anniversary and highlight the ongoing network expansion, Spectrum hosted a ribbon cutting and open house at the Jasper tech center. Local officials, community leaders, and members from the Jasper-Lake Sam Rayburn Area Chamber of Commerce joined employees for the celebration, which included a facility tour and a live fiber splicing demonstration showcasing the advanced technology used to connect homes to high-speed internet.

“This kind of investment is a game-changer for communities like ours,” said Honorable Mark Allen, County Judge Jasper. “Reliable high-speed internet is essential for everything from education to agriculture to health care, and Spectrum’s commitment to expanding access and creating local jobs shows what’s possible when companies partner with rural communities.”

Our multi-year rural construction initiative is driven by more than $7 billion in private investment from Charter and will ultimately add an additional 100,000+ miles of fiber-optic network infrastructure and deliver symmetrical and multi-gigabit speed internet access to more than 1.7 million new locations across the country. The company has nearly 16,000 employees in Texas and launched its industry-leading Customer Commitment last year, which includes same-day installations and a pledge to fix any service disruption by dispatching a technician the same day when requested before 5 p.m. This commitment reflects Spectrum’s dedication to reliability, transparency, and customer satisfaction.

About Spectrum

Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company and cable operator with services available to more than 57 million homes and businesses in 41 states. Over an advanced communications network, supported by a 100% U.S.-based workforce, the Company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. 

More information can be found at corporate.charter.com.

Media Contact

Craig Civale, Craig.Civale@charter.com