Spectrum Reach Promotes Mary Pouliopoulos to Senior Vice President, Customer Experience 

New York, N.Y. – Spectrum Reach today announced the promotion of Mary Pouliopoulos to Senior Vice President, Customer Experience. In this newly created role, Pouliopoulos will lead the execution of Spectrum Reach’s end-to-end customer journey, from pre-sale support through campaign delivery and post-campaign reporting.  

A 20-year sales veteran who most recently served as Group Vice President of Sales Operations, Activation and Partnerships, Pouliopoulos will be responsible for Sales Operations, Optimizations and Ad Operations with a focus on providing consistent, high-quality experiences for Spectrum Reach’s more than 23,000 local, regional and national advertising clients. She will begin her new role immediately and be based in New York City.  

“Mary’s deep understanding of the media landscape will play a vital role as we continue to shape the future of multichannel advertising for clients of all sizes,” said Jason Brown, Executive Vice President of Spectrum Reach, to whom Pouliopoulos will report. “With her customer-centric mindset, Mary will provide our many clients with an efficient, timely and overall exceptional customer experience as they transact business with us.”  

Prior to joining Spectrum Reach in 2018, Pouliopoulos held a variety of sales leadership roles across the broadcast and cable industries, including as Vice President of Sales at KTLA in Los Angeles, where she worked for nine years. She also was Executive Vice President of Sales and Marketing for Worldlink Media and earlier in her career directed sales and marketing at KCBS in Los Angeles for six years. She started her career in engineering sales before transitioning to local and national media advertising roles.  

Pouliopoulos holds a bachelor’s degree in industrial engineering from Northeastern University and a master of business administration from UCLA. 

About Spectrum Reach  

Spectrum Reach®, the advertising sales business of Charter Communications, Inc. (NASDAQ:CHTR), provides custom advertising solutions for local, regional and national clients. Operating in 36 states and 91 markets, Spectrum Reach creates scalable advertising and marketing services driven by aggregated and de-identified data insights and award-winning creative services and supported by a 100% U.S.-based workforce. Spectrum Reach helps businesses of all sizes reach anyone, anywhere, on any screen. Additional information about Spectrum Reach can be found at spectrumreach.com.   

Media Contact 

Andrew Russell, Andrew.Russell@charter.com