Project Stars & Stripes: Spectrum Technicians Offer Free American Flag Replacements 

On a routine service call, Spectrum field technician Arthur Crouch pulls up to a house. As he approaches the front door, he notices the American flag flying in the front yard – it's a little worn from years of exposure in the Texas weather.  With Project Stars & Stripes, Arthur can replace the homeowner's flag with their permission, at no cost.

The Project Stars & Stripes community program encourages field technicians to offer to replace worn, faded or damaged American flags for free, with the homeowner’s permission. Launched by Cox Communications in 2021, the program is expanding across Spectrum’s 45-state footprint. The owner can keep their old flag, or have it retired properly in keeping with U.S. Flag Code.

For Arthur, the program is personal, “having been in the military and now working for a company that offers to replace these flags, it means a lot,” he says. “I can’t think of anything better that a company could do.”

Duwayne Leonard, a Field Tech, signed up to honor his father-in-law, a Vietnam veteran, and his wife’s grandfather, a World War II fighter pilot who was shot down over Germany and held as a prisoner of war. “I just wanted to honor and show respect for the tattered flags that I see on my route,” he says.

Spectrum has a long history of supporting hiring and retaining veterans. Project Stars & Stripes is just one more way that Spectrum embraces its role as America’s Internet Company® – a small but meaningful gesture to honor those who've served. 

Learn more about how Spectrum supports veterans at Spectrum Careers – Military. 
 
*Spectrum customers are supported entirely by 100% U.S.-based employees. Consistent with that standard, all Cox offshore sales and service will be transitioned to the United States within the 18 months following the close of the Charter-Cox transaction in August 2026.