Online While Off the Beaten Path: Spectrum Business Powers Parable Hospitality’s Seamless Guest Experience

Picture it: You’re on vacation and arrive at your hotel near California’s Half Moon Bay. Your balcony is close enough to the Pacific Ocean that you can taste the salt as you watch the waves crash on the shore. You snap a pic of the stunning view to post on social media, but it turns out not every connectivity provider can deliver in such a serene location.

This was the challenge facing Parable Hospitality, a company that operates more than 30 boutique hotels in California and Hawaii, many of which are in tucked away, remote areas.

“Our properties are designed around scenic beauty, relaxation and simply enjoying life,” said Scott Roby, President, Parable Hospitality. “While they typically stay with us to get away from it all, our guests also expect uninterrupted Internet connectivity, unlimited WiFi and premium TV access.”

Spectrum Business’ Advanced Connectivity Solutions

That need for seamless, reliable high-speed fiber service with the ability to scale up when necessary led Parable to Spectrum Business – and they’re not alone. Spectrum Business provides enterprise technology solutions to 96% of the top hotel brands in the United States. For Parable, that means an assortment of connectivity products and services to meet its needs:

• Dedicated Fiber Internet delivers fast, reliable connectivity.
• Wireless Internet circuits serve as backup in remote or weather-prone areas.
• Fiber Connect Plus TV enhances in-room entertainment with more than 120 high-definition channels.
• Advanced Voice solutions connect hotel phone systems over secure fiber, making it easier to manage calls and keep communications secure across all locations.

Spectrum’s reliable connectivity also boosts Parable’s operating efficiency and elevates the guest experience by streamlining check-in, helps manage maintenance and housekeeping, and gives the team better tools for budgeting and tracking guest requests.

“Parable Hospitality is focused on providing operational excellence and special guest experiences at each hotel we manage,” said Alan Hurd, Director of Facilities & Capital Improvements for Parable Hospitality. “In executing our vision, we see Spectrum Business as an integral technology partner. We look forward to accomplishing even more with them in the years ahead.”

Read the full case study and see what Spectrum Business can do for your business.