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Press Release

Preferred Hotels & Resorts Selects Spectrum Enterprise as a Lead Technology Partner to Enhance Digital Operations for its Member Properties in the United States

STAMFORD, Conn. –  Spectrum Enterprise, a part of Charter Communications, Inc., today announced that Preferred Hotels & Resorts, the world’s largest independent hotel brand, has chosen to partner with the company to provide options for comprehensive technology solutions to its portfolio of hotels in the United States. As the latest addition to the brand’s Alliance Partner Program, Spectrum Enterprise will offer member properties an efficient process to modernize their network operations to enhance the guest experience and securely automate and integrate front and back-office operations.

“This new partnership with Spectrum Enterprise creates a turnkey opportunity for our member hotels and resorts here in the United States to implement multiple technology solutions that are specifically designed for the hospitality industry,” said Michael Osgood, Vice President of Alliance Partnerships for Preferred Hotels & Resorts. “These include secure and reliable internet access, diverse video entertainment options, and communications solutions - all of which help ensure that they can stay ahead of evolving industry demands.” 

The exciting, but rapid, pace of new digital advances within the hotel and hospitality sector can put additional pressure on IT and operations teams. Spectrum Enterprise offerings can help simplify these demands through full management or co-management of solutions from end-to-end, including networking, devices, implementation assistance, employee training, maintenance, guest facing technology, and updates with around-the-clock support.

“In a competitive marketplace, it is important for hoteliers to modernize network infrastructures so that they can more easily incorporate new technology advancements that will help them meet and exceed guests’ and employees’ expectations,” said Richard Twilley, Group Vice President, Vertical Markets, Spectrum Enterprise. “As a Preferred Hotels & Resorts Alliance Partner, we’ll support the brand’s U.S. portfolio with a cost-effective and efficient approach that enhances the digital experience for both employees and guests.”

Preferred Hotels & Resorts member properties can choose from the full range of Spectrum Enterprise solutions, which includes internet and networking solutions (e.g., Enterprise Network Edge, Managed Network Edge, Fiber Internet Access, Managed Wi-Fi); entertainment solutions (e.g., Fiber Connect Plus TV, Television Streaming Access for Hospitality, Moviebeam), and voice and communication solutions (e.g., Unified Communications for Hospitality).

About Preferred Hotels & Resorts

Preferred Hotels & Resorts is the world’s largest independent hotel brand, representing more than 650 distinctive hotels, resorts, residences, and unique hotel groups across 80 countries. Through its five global collections, Preferred Hotels & Resorts connects discerning travelers to the singular luxury hospitality experience that meets their life and style preferences for each occasion. Every property within the portfolio maintains the high-quality standards and unparalleled service levels required by the Preferred Hotels & Resorts Integrated Quality Assurance Program. The I Prefer™ Hotel Rewards program, Preferred Residences℠, Preferred Pride℠, and Preferred Golf™ offer valuable benefits for travelers seeking a unique experience. For more information, visit PreferredHotels.com.

About Spectrum Enterprise

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving many of America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. The Spectrum Enterprise team of experts work closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. For more information, visit enterprise.spectrum.com.

Media Contact

Cynthia Nutwell

Cynthia.Nutwell@charter.com 

314-543-6605