Spectrum Technicians Build Lasting Careers That Keep Every Customer Connected

Connecting a hospital, arena or skyscraper takes specialized skills. Spectrum’s top level field technicians apply their extensive training and ongoing professional development to do it every day.

These advanced technicians serve Spectrum Business’ largest-scale customers and tailor services to their needs, which often include sophisticated fiber networks requiring advanced installation and support. On top of that, many of these customers are responsible for public safety and provide critical emergency services, meaning continued connectivity is paramount.

“I’m proud of the work we do because we connect universities,  hospitals, firefighters and police officers,” said Jezebel Figueroa, a field technician in New York City.

Jezebel has spent years devoted to and honing her craft. Since joining Spectrum in 2008, she has been focused on improving  the skills she learned in her entry-level role through on-the-job training and self-directed coursework. This work was rewarded with advancement into fiber construction and field service roles, where she developed additional splicing and networking experience.

Investing in Employees is a Cornerstone of Connectivity

Spectrum technicians like Jezebel support customers of all sizes, from residential to large-scale businesses. The Company’s 100% U.S.-based workforce has the expertise and flexibility  to deliver on Spectrum’s commitment to  provide exceptional service and products with great value.

Knowledge and skills like that are built by experience. That’s why Spectrum invests in employees, giving them the tools and resources they need to build meaningful, lasting careers with the Company. Spectrum’s investment begins with starting wages of more than $20 an hour and market-leading benefits. It continues throughout employees’ tenure with self-guided career progression opportunities, as well as leadership development programs like Field Operations’ LEAD (Learn, Evolve, Advance, Develop), which prepares high-performing technicians for supervisor roles.

“Working with our high-scale customers has helped me to develop my technical and leadership skills,” said Stefano Fiori, a field technician from Blue Ash, Ohio. “It’s also rewarding and a source of real job satisfaction.”

Spectrum offers an array of rewarding careers filled with opportunities for growth and advancement for those interested in keeping customers connected or supporting the thousands of technicians who do.

Learn more about positions available near you by visiting jobs.spectrum.com.