Stamford, Conn. – Charter Communications, Inc. (NASDAQ:CHTR) today announced that Mark A. Balsano has joined the Company as Vice President, Accessibility. Mark will be responsible for planning, strategy and execution of Accessibility efforts and Universal Design for Charter’s products and services to enhance the overall experience for customers, including those with disabilities. He will report to Peter Brown, Vice President, Design, and be based in Denver, CO.
Mark is joining Charter’s fast growing, award-winning Accessibility team of over 20 members in Denver. The team focuses on creating universal and accessible experiences for all of the Company’s applications and hardware across its footprint, as well as for employees and internal systems. Currently, over half of the team is comprised of employees with disabilities, which is illustrative of Charter’s commitment to diversity and inclusion in every aspect of its business.
“We are very excited to have Mark join Charter’s Accessibility team,” said Brown. “His passion, competitive instinct and deep roots in the Accessibility community will play a crucial role in driving our efforts to improve and create new experiences for customers. Inclusive design is an integral part of our strategy of delivering a broad range of innovative user benefits to our entire customer base; Mark’s leadership and expertise reflect that commitment.”
Prior to Charter, Mark was Assistant Vice President, Compliance for AT&T where he was integral in the establishment of AT&T’s Corporate Accessibility Technology Office (CATO) and served as their Deputy Chief Accessibility Officer from 2012 to 2017. During his tenure, Mark took CATO from a concept to a recognized “best practice” by the Disability Equality Index, and AT&T received numerous prestigious accessibility awards under his leadership. His last role for AT&T was leading compliance oversight for AT&T International and the Global Trade Organization. He worked for AT&T and its subsidiaries for 40 years and has extensive experience in all aspects of the industry, holding various network, engineering and outside plant roles, ultimately channeling his knowledge and passion into the accessibility and compliance arena.
Mark holds a Bachelor of Business degree from LeTourneau University, has served on the board of numerous disability advocacy organizations, and has spoken at the White House for disability and technology.
Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband communications company and the second largest cable operator in the United States. Charter provides a full range of advanced residential broadband services, including Spectrum TV® programming, Spectrum Internet®, and Spectrum Voice®. Under the Spectrum Business® brand, Charter provides scalable, and cost-effective broadband communications solutions to small and medium-sized business organizations, including Internet access, business telephone, and TV services. Through the Spectrum Enterprise brand, Charter is a national provider of scalable, fiber-based technology solutions serving many of America's largest businesses and communications service providers. Charter's advertising sales and production services are sold under the Spectrum Reach® brand. Charter's news and sports networks are operated under the Spectrum Networks brand. More information about Charter can be found at the newsroom.