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Press ReleaseNovember 11, 2019

Charter Adopts OpenSync™ – The Fastest Growing Open-Sourced Framework – For Spectrum’s Advanced In-Home WiFi

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Stamford, CT. – Charter Communications, Inc. today announced that it has adopted OpenSync, the world’s fastest-growing open-source initiative enabling the curation, delivery and support of services, and management of devices throughout the smart home. Enhanced by Charter, OpenSync powers Spectrum’s Advanced In-Home WiFi service.

OpenSync is a highly versatile cloud technology that is portable across various leading router operating systems. OpenSync enables third-party smart home services to be rapidly and broadly deployed across consumer premise equipment from multiple vendors through a common software framework. Charter is porting OpenSync to its latest WiFi router platforms and is committed to continuous enhancement of the software to rapidly deploy and support leading third party applications – including whole home WiFi, intelligent AI driven security and advanced parental, guest controls and more – to provide a state-of-the-art service and enhanced customer experience.

“Advanced In-Home WiFi provides Spectrum Internet and WiFi customers with the ability to optimize their home networks, offering both detailed insights and providing greater control of their connected devices to deliver an unmatched home WiFi experience,” said Rich DiGeronimo, Charter’s Chief Product and Technology Officer. “Integrating our core advanced technology and leading WiFi router with the OpenSync cloud platform and software stack allows us to nimbly deliver best-of-breed features and services. Approximately 300 million devices are connected to our vast network, and we take seriously our responsibility to deliver fast, reliable service, while protecting and securing our customers’ online private information.”

“Leveraging OpenSync, Charter has taken a bold step by decoupling the curation and delivery of smart home services from the CPE hardware, gaining a massive time-to-market and scalability advantage,” said Fahri Diner Co-founder and CEO of Plume. “We are honored to see that one of the most innovative and forward thinking service providers in the world has chosen to build a one-of-a kind consumer experience management platform using OpenSync.”

Spectrum recently launched Advanced In-Home WiFi in Austin, TX providing new Spectrum Internet with WiFi customers’ greater control and visibility into their home WiFi networks, including the ability to see all connected devices and to pause internet access to any single device. Customers also benefit from a single SSID for both the 2.4 and 5 GHz bands, seamless steering between those bands to ensure optimal connectivity, and remote telemetry providing Charter service representatives heightened ability to identify and resolve issues to provide superior customer support. Additional features are expected to launch in the coming months including parental controls and additional functionality to provide greater security of in-home networks.

Advanced In-Home WiFi features are accessible through the My Spectrum App, the top-rated wireline support app in the country. Spectrum will launch Advanced In-Home WiFi in a number of additional markets this year, with broader roll-out planned in 2020.

About Charter

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband communications company and the second largest cable operator in the United States. Charter provides a full range of advanced residential broadband services, including Spectrum TV® programming, Spectrum Internet®, Spectrum Voice®, and Spectrum Mobile™. Under the Spectrum Business® brand, Charter provides scalable, and cost-effective broadband communications solutions to small and medium-sized business organizations, including Internet access, business telephone, and TV services. Through the Spectrum Enterprise brand, Charter is a national provider of scalable, fiber-based technology solutions serving many of America's largest businesses and communications service providers. Charter's advertising sales and production services are sold under the Spectrum Reach® brand. Charter's news and sports networks are operated under the Spectrum Networks brand. More information about Charter can be found at

About OpenSync™

OpenSync is the world’s fastest-growing cloud-agnostic, open-source software to enable the curation, delivery and support of services and management of devices for the smart home. Today OpenSync carries more than 62 Petabytes of data over its platform every day connecting over 450 million devices, spanning some 1000 device brands and over 7000 unique device types, and these numbers are exponentially growing. Compatible with other initiatives such as RDK and OpenWRT, and broadly deployed by leading global ISPs and device makers, the software is critical to residential and enterprise Wi-Fi and IP delivered services. Chipset suppliers, device makers, system integrators, internet service providers and operators find many benefits with OpenSync’s open, interoperable, multi-vendor interfaces and simple and efficient scaling on a proven platform. For more information, visit

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Justin Venech