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Sight impaired man using his cell phone for audio while watching TV at home


Spectrum’s Accessibility Center of Excellence is an award-winning team that fosters a culture of accessibility and inclusivity for customers and employees alike. The group empowers the delivery of connectivity for all.


Charter Honored for Accessibility Achievements

Charter Communications has received the prestigious Helen Keller Achievement Award from the American Foundation for the Blind for breakthrough innovations in expanding inclusive media for audiences who are blind and low vision.

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Sight impaired man using mobile device for audio
Disability Support

Spectrum Launches New Disability Support Team

Charter has established a new Disability Support team at its El Paso, Texas call center. The team is staffed with specialized customer service representatives trained to handle calls from customers with disabilities from across the company's service area.

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Spectrum call center rep on the Disability Support team at her workstation


Quote from Rich DiGeronimo


— Rich DiGeronimo, President, Product and Technology

Rich DiGeronimo, Chief Product and Technology Officer at Charter, speaking on accessibility
Accessible Products

Delivering Entertainment Access to the Vision and Hearing Impaired

The Spectrum Access App has seen growing use among the vision and hearing impaired, due in part to an expanding number of available movie titles as well as the App’s many advanced features, including its audio casting capabilities.

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Phone with Spectrum Access logo on the screen

Learn About Our Accessibility Team