Xumo Stream Box: Always Entertaining, Always Improving

Delivering an exceptional experience for customers in a fragmented video landscape requires a constant drive to refine, innovate and grow. Spectrum has a long history of evolving its products and services to exceed customers' changing connectivity needs, and this adaptability extends to transforming the video experience with Xumo Stream Box.

Xumo Stream Box combines live TV and popular streaming apps into a single, user-friendly platform. Its intuitive, content-forward interface, AI-driven personalization and universal voice-controlled remote make it easy to find and enjoy content.

Since becoming the first provider to make Xumo Stream Box available to customers in 2023, Spectrum has continued to enhance the overall customer experience. As part of the Company’s “always improving” Customer Commitment, Spectrum continuously collects insights from both customers and employees, and acts on them to make meaningful improvements to Xumo Stream Box.

Some recent examples include:

Super Bowl LIX in Stunning 4K

Spectrum understands the importance of watching the biggest sporting event of the year in the best possible quality. This year, customers with a Xumo Stream Box were able to experience the Super Bowl in 4K resolution, offering sharper images, more vibrant colors and an immersive viewing experience.

Pause Live TV: Control at Your Fingertips

Xumo Stream Box users can now pause live TV when using the top-rated Spectrum TV App. This new feature allows customers to pause, resume, fast-forward or rewind live programming, giving them the flexibility to manage life’s interruptions without missing a moment of their favorite shows, movies or sports.

Effortless Activation & Accessible Education

Getting started with Xumo Stream Box should be seamless. And so, Spectrum has simplified the activation process even more by allowing customers to set up their Xumo account without having to manually create a username and password. Resources and education are also more readily available, including self-help videos and articles on topics like remote navigation and using the Spectrum TV App with Xumo Stream Box.

Spectrum is delivering a video experience that prioritizes convenience, control and value. Looking ahead, the Company will continue to solicit feedback around Xumo Stream Box to identify opportunities and develop solutions. As customers’ needs change, Spectrum will continue to evolve alongside them with leading video products and services that are always improving.

More information on Xumo can be found here.