InvestorsSeptember 21, 2006
Charter Rolls Out Enhanced High-Speed Internet Service; Faster 10 mbps Download Speed and Advanced Security Suite Improve the Internet Experience for Customers
ST. LOUIS - As part of its continuing focus on enhancing the customer experience and expanding its digital product offerings, Charter Communications, Inc. (Nasdaq: CHTR) today announced that it is offering 10 mbps service as well as an upgraded security suite to High-Speed Internet (HSI) customers around the country.
"To keep pace with their Internet usage, customers want faster and faster download speeds and improved security, and Charter is continuing to meet those demands. Our new 10 mbps service is among the fastest Internet speeds available in our markets today. Coupled with our comprehensive security suite, it will provide our customers with a better Internet experience - especially when downloading multi-media content and utilizing multiple computers at the same time via a home network," said Himesh Bhise, vice president of Charter's High-Speed Internet. "This is a good example of how we're investing in our business to provide the leading-edge products our customers want."
More than 25 percent of U.S. households have a home network. In addition, approximately 36 percent of online users engage in online games, and 25 percent download music. The greater bandwidth of Charter's 10 mbps service will make home networks more responsive to multiple users, it will enable online gamers to host multi-player games and chat with other gamers during play, and it will decrease the time needed to download music and movies. The service's 1 mbps upload speed will also allow customers to send large files like digital photos more quickly.
Charter will complete the rollout of 10 mbps in all markets in the fall. The Company's three operating divisions are currently signing up 10 mbps customers in 15 of its 20 key market areas across the country where 10 mbps service is available. In addition, Charter has deployed 5 mbps service across its three operating divisions and is currently signing up 5 mbps subscribers in all 20 Charter key market areas.
"In addition to faster download speeds, Internet security plays a crucial role in improving the online experience," Mr. Bhise said. "To stay ahead of an ever-changing industry and to protect our customers against a host of new Internet threats, Charter has partnered with F-Secure, an award-winning Internet security provider, to offer our upgraded High-Speed Security Suite version 6.15."
This new security software offers several features including:
- Root kit detection, which protects against hackers;
- Anti-virus and Spyware protection;
- Parental Controls;
- Personal Firewall, to protect personal information
Charter's new security suite is easy to use, updates automatically, and is available at no cost to customers who have 3 mbps service or higher.
"With the rollout of these new HSI features, we're offering our customers faster speeds and better security protection, a package that is impressive, both on its own and as part of our attractively-priced 3-product bundle that combine data, video and phone," Mr. Bhise said.
As of June 30, 2006, Charter had 2.4 million residential high-speed Internet customers nationwide. Charter offers 3 mbps, 5 mbps and 10 mbps levels of HSI service.
About Charter Communications
Charter Communications, Inc. is a leading broadband communications company and the third-largest publicly traded cable operator in the United States. Charter provides a full range of advanced broadband services, including advanced Charter Digital(R) video entertainment programming, Charter High-Speed(TM) Internet access service, and Charter Telephone(TM) services. Charter Business(TM) similarly provides scalable, tailored and cost-effective broadband communications solutions to business organizations, such as business-to- business Internet access, data networking, video and music entertainment services and business telephone. Charter's advertising sales and production services are sold under the Charter Media(R) brand. More information about Charter can be found at www.charter.com.
Cautionary Statement Regarding Forward-Looking Statements:
This release includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the "Securities Act"), and Section 21E of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), regarding, among other things, our plans, strategies and prospects, both business and financial. The Company will not undertake to revise forward-looking projections to reflect events after this date. Although we believe that our plans, intentions and expectations reflected in or suggested by these forward-looking statements are reasonable, we cannot assure you that we will achieve or realize these plans, intentions or expectations. Forward-looking statements are inherently subject to risks, uncertainties and assumptions. Many of the forward-looking statements contained in this release may be identified by the use of forward-looking words such as "believe," "expect," "anticipate," "should," "planned," "will," "may," "intend," "estimated," "aim," "on track," and "potential," among others. Important factors that could cause actual results to differ materially from the forward- looking statements we make in this release are set forth in reports or documents that we file from time to time with the SEC, and include, but are not limited to:
-- the availability, in general, of funds to meet interest payment obligations under our debt and to fund our operations and necessary capital expenditures, either through cash flows from operating activities, further borrowings or other sources and, in particular, our ability to be able to provide under applicable debt instruments such funds (by dividend, investment or otherwise) to the applicable obligor of such debt;
-- our ability to comply with all covenants in our indentures and credit facilities, any violation of which would result in a violation of the applicable facility or indenture and could trigger a default of other obligations under cross- default provisions;
-- our ability to pay or refinance debt prior to or when it becomes due and/or to take advantage of market opportunities and market windows to refinance that debt through new issuances, exchange offers or otherwise, including restructuring our balance sheet and leverage position;
-- our ability to sustain and grow revenues and cash flows from operating activities by offering video, high-speed Internet, telephone and other services and to maintain and grow a stable customer base, particularly in the face of increasingly aggressive competition from other service providers;
-- our ability to obtain programming at reasonable prices or to pass programming cost increases on to our customers;
-- general business conditions, economic uncertainty or slowdown; and
-- the effects of governmental regulation, including but not limited to local franchise authorities, on our business.
All forward-looking statements attributable to us or any person acting on our behalf are expressly qualified in their entirety by this cautionary statement. We are under no duty or obligation to update any of the forward-looking statements after the date of this release.
CONTACT: Charter Communications, Inc.
Anita Lamont, 314-543-2215
Mary Jo Moehle, 314-543-2397
SOURCE: Charter Communications, Inc.