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InvestorsApril 12, 2000

Charter Communications Receives Highest Grade Awarded On NAACP’s Cable Television Report Card

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ST. LOUIS, MO, APRIL 12, 2000 – The National Association for the Advancement of Colored People (NAACP) announced today that Charter Communications, Inc. ((Nasdaq:CHTR) ranked at the top of a survey of the cable industry and its Equal Employment Opportunity and diversity practices.

Charter was among 10 cable operators completing the organizations survey covering the company’s employment and recruiting activities, high speed service deployment, advertising and marketing, vendor relationships, philanthropy and community activities relating to African-Americans. Charter tied Prime Cable for the #1 spot in the national survey receiving a grade of B on the NAACP “report card.” for the cable television industry.

Charter Communications has a longstanding commitment to diversity, past, present and future, according to Don R. Johnson, Vice President, Human Resources for Charter. “We take the results of this survey to heart and intend to use it as incentive to continue to encourage innovative, forward-thinking outreach and training programs that embrace the spirit of diversity,” Johnson said. “The NAACP survey confirms that Charter’s commitment is genuine and that our progress should remain focused on achieving the goals we have set in place.”

“Even before the NAACP undertook its survey, Charter recognized the need for greater progress in its diversity efforts,” said Johnson. He sited Charter’s active role in the Walter Kaitz Foundation, a fellowship program to place minorities with companies throughout the cable industry and the National Association of Minorities in Communications (NAMIC) and other groups. Charter was a member of a group of cable industry leaders who helped develop the Telecommunications Diversity Network, an integrated, on-line job bank which links companies, candidates and associations to the common purpose of building a leading edge, diverse and competitive workforce.

Other companies ranked and graded in the survey release today include AT&T, MediaOne, Comcast, Time Warner, Cablevision, Cox, Adelphia and Insight.Communications.

Charter Communications, a Wired World™ company, is among the country’s leading broadband communications companies. Charter serves approximately 6.1 million customers. Charter offers an array of services including cable television under the Charter brand; high-speed Internet access via Charter Pipeline ™ and advanced digital video programming services under the Charter Digital Cable™ brand. The chairman of Charter Communications is Paul G. Allen. Jerald L. Kent is the company’s President & CEO. Charter is traded on the NASDAQ National Market under the ticker symbol “CHTR.” More information about Charter can be accessed on the Internet at

“Safe Harbor” Statements under the Private Securities Litigation Reform Act of 1995: Statements in this press release regarding Charter Communications’ business which are not historical facts are “forward-looking statements” that involve risks and uncertainties. For a discussion of such risks and uncertainties, which could cause actual results to differ from those contained in the forward-looking statements, see “Risk Factors” in the Company’s Prospectus

Contact Anita Lamont