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InvestorsJanuary 31, 2020

Charter Announces Fourth Quarter 2019 Results

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STAMFORD, Conn., Jan. 31, 2020 /PRNewswire/ -- Charter Communications, Inc. (along with its subsidiaries, the "Company" or "Charter") today reported financial and operating results for the three and twelve months ended December 31, 2019.

Charter Communications Logo. (PRNewsfoto/Charter Communications, Inc.)

Key highlights:

  • Fourth quarter total residential and SMB customer relationships increased by 268,000, compared to 248,000 during the fourth quarter of 2018. Fourth quarter total residential and SMB Internet customers increased by 339,000, compared to 329,000 during the fourth quarter of 2018.
  • During the year ended December 31, 2019, total residential and SMB customer relationships grew by 1.1 million, or 4.0% to 29.2 million, and total residential and SMB Internet customers grew by 1.4 million, or 5.6% to 26.7 million.
  • Charter added 288,000 Spectrum MobileTM lines in the fourth quarter and as of December 31, 2019, Charter served a total of 1.1 million mobile lines, with 948,000 mobile lines added in 2019.
  • Fourth quarter revenue of $11.8 billion grew by 4.7% year-over-year, driven by residential revenue growth of 5.7%, mobile revenue growth of $147 million and SMB revenue growth of 6.3%.
  • Fourth quarter Adjusted EBITDA1 of $4.5 billion grew by 8.8% year-over-year, while fourth quarter cable Adjusted EBITDA1 of $4.7 billion grew by 8.9% year-over-year.
  • For the year ended December 31, 2019, revenue of $45.8 billion increased by 4.9% year-over-year. Full year 2019 Adjusted EBITDA totaled $16.9 billion, 5.0% higher than in 2018, while cable Adjusted EBITDA of $17.4 billion grew by 6.6% year-over-year.
  • Net income attributable to Charter shareholders totaled $714 million in the fourth quarter, compared to $296 million during the same period last year. For the year ended December 31, 2019, net income attributable to Charter shareholders totaled $1.7 billion, compared to $1.2 billion in 2018.
  • Fourth quarter capital expenditures totaled $2.3 billion and included $151 million of mobile-related capital expenditures. For the year ended December 31, 2019, capital expenditures totaled $7.2 billion, down from $9.1 billion in 2018, and included $432 million of mobile-related capital expenditures.
  • For the year 2019, consolidated free cash flow1 totaled $4.6 billion, compared to $2.2 billion in 2018. Cable free cash flow1 totaled $5.8 billion for the full year 2019, versus $2.8 billion in 2018.
  • During the fourth quarter, Charter purchased approximately 5.6 million shares of Charter Class A common stock and Charter Communications Holdings, LLC ("Charter Holdings") common units for approximately $2.6 billion. For the year ended December 31, 2019, Charter purchased 19.0 million shares of Charter Class A common stock and Charter Holdings common units for approximately $7.6 billion.

"Our operating strategy continues to deliver strong results and in 2019, we created over 1.1 million new customer relationships, substantially more than in 2018. And we added over 1.4 million new Internet customers, also more than in 2018," said Tom Rutledge, Chairman and CEO of Charter Communications. "As we look to 2020, we remain focused on driving customer growth by offering superior services and value to our customers, improving the efficiency of our operations, and delivering sustainable free cash flow growth, by driving EBITDA growth, while reducing capital intensity."

1.  Adjusted EBITDA, cable Adjusted EBITDA, free cash flow and cable free cash flow are non-GAAP measures defined in the "Use of Adjusted EBITDA and Free Cash Flow Information" section and are reconciled to net income attributable to Charter shareholders and net cash flows from operating activities, respectively, in the addendum of this news release.

Key Operating Results

 

Approximate as of

   
 

December 31,
2019 (a)

 

December 31,
2018 (a)

 

Y/Y Change

Footprint (b)

           

Estimated Passings

52,154

   

51,185

   

1.9

%

             

Penetration Statistics (c)

           

Total Customer Relationship Penetration of Estimated Passings

56.1

%

 

54.9

%

 

1.2

ppts

             

Customer Relationships (d)

           

Residential

27,277

   

26,270

   

3.8

%

Small and Medium Business

1,958

   

1,833

   

6.8

%

Total Customer Relationships

29,235

   

28,103

   

4.0

%

           

Quarterly Net Additions (Losses)

         

Residential

240

   

207

   

16.2

%

Small and Medium Business

28

   

41

   

(33.3)

%

Total Customer Relationships

268

   

248

   

8.1

%

           

Residential

         

Primary Service Units ("PSUs")

         

Video

15,620

   

16,104

   

(3.0)

%

Internet

24,908

   

23,625

   

5.4

%

Voice

9,443

   

10,135

   

(6.8)

%

           

Quarterly Net Additions (Losses)

         

Video

(105)

   

(36)

   

(184.9)

%

Internet

313

   

289

   

8.1

%

Voice

(152)

   

(83)

   

(83.9)

%

           

Single Play (e)

11,741

   

10,928

   

7.4

%

Double Play (e)

8,377

   

7,097

   

18.0

%

Triple Play (e)

7,159

   

8,245

   

(13.2)

%

           

Single Play Penetration (f)

43.0

%

 

41.6

%

 

1.4

ppts

Double Play Penetration (f)

30.7

%

 

27.0

%

 

3.7

ppts

Triple Play Penetration (f)

26.2

%

 

31.4

%

 

(5.2)

ppts

           

% Residential Non-Video Customer Relationships

42.7

%

 

38.7

%

 

4.0

ppts

           

Monthly Residential Revenue per Residential Customer (g)

$113.79

   

$111.78

   

1.8

%

           

Small and Medium Business

         

PSUs

         

Video

524

   

502

   

4.4

%

Internet

1,756

   

1,634

   

7.5

%

Voice

1,144

   

1,051

   

8.8

%

           

Quarterly Net Additions (Losses)

         

Video

4

   

14

   

(71.7)

%

Internet

26

   

40

   

(32.2)

%

Voice

24

   

27

   

(14.2)

%

           

Monthly Small and Medium Business Revenue per Customer (h)

$169.06

   

$170.62

   

(0.9)

%

           

Mobile Lines

         

Residential and Small and Medium Business Mobile Lines

1,082

   

134

   

713.3

%

Net Additions (Losses)

288

   

113

   

156.0

%

           

Enterprise PSUs (i)

         

Enterprise PSUs

267

   

248

   

7.6

%

Net Additions (Losses)

3

   

5

   

(40.5)

%

 

Footnotes

In thousands, except per customer and penetration data. See footnotes to unaudited summary of operating statistics on page 5 of the addendum of this news release. The footnotes contain important disclosures regarding the definitions used for these operating statistics.

 

All percentages are calculated using whole numbers. Minor differences may exist due to rounding.

During the fourth quarter of 2019, Charter's residential customer relationships grew by 240,000, while fourth quarter 2018 residential customer relationships grew by 207,000. As of December 31, 2019, Charter had 27.3 million residential customer relationships, with year-over-year growth of 1.0 million, or 3.8%.

Charter added 313,000 residential Internet customers in the fourth quarter of 2019, versus fourth quarter 2018 residential Internet customer net additions of 289,000. As of December 31, 2019, Charter had 24.9 million residential Internet customers, with 85% subscribing to tiers that provided 100 Mbps or more of speed. Over the course of 2019, Charter doubled minimum Internet speeds in a number of markets at no additional cost to new and existing Spectrum Internet® customers. Currently, 200 Mbps is the slowest speed offered to new Internet customers in approximately 60% of Charter's footprint, with 100 Mbps the slowest speed offered in the remaining 40% of its footprint.

Residential video customers decreased by 105,000 in the fourth quarter of 2019, while fourth quarter 2018 residential video customers decreased by 36,000. As of December 31, 2019, Charter had 15.6 million residential video customers.

During the fourth quarter of 2019, residential wireline voice customers declined by 152,000, while fourth quarter 2018 voice customers declined by 83,000. As of December 31, 2019, Charter had 9.4 million residential wireline voice customers.

Fourth quarter 2019 residential revenue per residential customer (excluding mobile) totaled $113.79, and grew by 1.8% compared to the prior year period, given promotional rate step-ups, rate adjustments and a lower rate of customers migrating to Spectrum pricing and packaging, partly offset by a higher percentage of non-video customers, a higher mix of streaming and lighter video packages within Charter's video customer base and lower pay-per-view and video on demand revenue.

During the fourth quarter of 2019, Charter added 288,000 mobile lines, and as of December 31, 2019, Charter served a total of 1.1 million mobile lines. Spectrum Mobile is available to all new and existing Spectrum Internet customers and runs on America's most awarded LTE network combined with Spectrum WiFi. Spectrum Mobile customers can choose one of two simple ways to pay for data, "Unlimited" for $45 a month (per line), or "By the Gig" at $14/GB, in both cases including applicable fees and taxes.

SMB customer relationships grew by 28,000 during the fourth quarter of 2019, compared to growth of 41,000 during the fourth quarter of 2018. As of December 31, 2019, Charter had 2.0 million SMB customer relationships, with year-over-year growth of 6.8%. Enterprise PSUs grew by 3,000 during the fourth quarter of 2019 compared to growth of 5,000 during the fourth quarter of 2018. As of December 31, 2019, Charter had 267,000 enterprise PSUs, with growth of 7.6% year-over-year.

Fourth Quarter Financial Results

 

CHARTER COMMUNICATIONS, INC. AND SUBSIDIARIES 

UNAUDITED CONSOLIDATED STATEMENTS OF OPERATIONS AND OPERATING DATA

(dollars in millions, except per share data)

   
 

Three Months Ended December 31,

 

2019

 

2018

 

% Change

REVENUES:

         

Video

$

4,473

   

$

4,361

   

2.6

%

Internet

4,345

   

3,895

   

11.5

%

Voice

450

   

515

   

(12.5)

%

Residential revenue

9,268

   

8,771

   

5.7

%

Small and medium business

986

   

928

   

6.3

%

Enterprise

617

   

647

   

(4.5)

%

Commercial revenue

1,603

   

1,575

   

1.8

%

Advertising sales

434

   

562

   

(22.7)

%

Mobile

236

   

89

   

163.7

%

Other

220

   

234

   

(6.6)

%

Total Revenue

11,761

   

11,231

   

4.7

%

           

COSTS AND EXPENSES:

         

Cable operating costs and expenses

6,860

   

6,856

   

%

Mobile operating costs and expenses

372

   

211

   

75.9

%

Total operating costs and expenses

7,232

   

7,067

   

2.3

%

           

Adjusted EBITDA

$

4,529

   

$

4,164

   

8.8

%

           

Adjusted EBITDA margin

38.5

%

 

37.1

%

   
           

Cable Adjusted EBITDA

$

4,665

   

$

4,286

   

8.9

%

Cable Adjusted EBITDA margin

40.5

%

 

38.5

%

   
           

Capital Expenditures

$

2,282

   

$

2,433

     

% Total Revenue

19.4

%

 

21.7

%

   
           

Cable Capital Expenditures

$

2,131

   

$

2,327

     

% Total Cable Revenue

18.5

%

 

20.9

%

   
           

Net income attributable to Charter shareholders

$

714

   

$

296

     

Earnings per common share attributable to Charter shareholders:

         

Basic

$

3.36

   

$

1.31

     

Diluted

$

3.28

   

$

1.29

     
           

Net cash flows from operating activities

$

3,358

   

$

3,168

     

Free cash flow

$

1,580

   

$

885

     

Cable free cash flow

$

1,897

   

$

1,189

     

Revenues

Fourth quarter revenue increased by 4.7% year-over-year to $11.8 billion, driven by growth in Internet, mobile, video and SMB revenue. Excluding mobile revenue and advertising revenue, which benefited from political spend in the fourth quarter of 2018, revenue grew by 4.8% year-over-year.

Video revenue totaled $4.5 billion in the fourth quarter, an increase of 2.6% compared to the prior year period. Video revenue growth was driven by rate adjustments and promotional rolloff, partly offset by a decline in video customers during the last year, a higher mix of streaming and lighter video packages within Charter's video customer base and lower pay-per-view and video on demand revenue.

Internet revenue grew by 11.5%, compared to the year-ago quarter, to $4.3 billion, driven by growth in Internet customers during the last year, promotional rolloff and rate adjustments.

Voice revenue totaled $450 million in the fourth quarter, a decrease of 12.5% compared to the fourth quarter of 2018, driven by a decline in wireline voice customers over the last twelve months and value-based pricing.

Commercial revenue increased to $1.6 billion, an increase of 1.8% over the prior year period, driven by SMB revenue growth of 6.3%, partly offset by a decline in enterprise revenue of 4.5%. Fourth quarter commercial revenue was impacted by Charter's sale of Navisite, its managed cloud services business within Spectrum Enterprise, in the third quarter of 2019. Excluding Navisite revenue from the fourth quarter of 2018, commercial and enterprise revenue grew by 4.3% and 1.3% over the prior year period, respectively.

Fourth quarter advertising sales revenue of $434 million declined by 22.7% compared to the year-ago quarter, driven by lower political revenue. Excluding political revenue in both periods, advertising sales revenue grew by 4.6% year-over-year.

Fourth quarter mobile revenue totaled $236 million, an increase of $147 million year-over-year.

Other revenue totaled $220 million in the fourth quarter, a decrease of 6.6% year-over-year, driven by lower processing fees and home shopping revenue, partly offset by video customer premise equipment ("CPE") sold to customers.

Operating Costs and Expenses

Fourth quarter total operating costs and expenses increased by $165 million, or 2.3% year-over-year, but were in-line with the prior year quarter when excluding fourth quarter mobile costs.

Fourth quarter programming costs increased by $17 million, or 0.6% as compared to the fourth quarter of 2018, reflecting contractual programming increases and renewals, partly offset by lower video customers, a higher mix of streaming and lighter video packages within Charter's video customer base and lower pay-per-view expenses.

Regulatory, connectivity and produced content expenses increased by $25 million, or 4.3% year-over-year, primarily driven by video CPE sold to customers and original programming costs.

Costs to service customers decreased by $41 million, or 2.3% year-over-year, despite year-over-year residential and SMB customer growth of 4.0%. The year-over-year decrease in costs to service customers was primarily driven by lower service transactions per customer and lower churn.

Marketing expenses increased by $16 million, or 2.1% year-over-year.

Other expenses decreased by $13 million, or 1.4% as compared to the fourth quarter of 2018 primarily driven by lower advertising sales costs and the sale of Navisite.

Fourth quarter mobile costs totaled $372 million, an increase of $161 million year-over-year, and were comprised of device costs, customer acquisition costs, and service and operating costs.

Adjusted EBITDA

Fourth quarter Adjusted EBITDA of $4.5 billion grew by 8.8% year-over-year, reflecting growth in revenue and operating expenses of 4.7% and 2.3%, respectively. Fourth quarter cable Adjusted EBITDA grew by 8.9% year-over-year reflecting cable revenue growth of 3.4% and cable operating expenses that were in-line with the prior year.

Net Income Attributable to Charter Shareholders

Net income attributable to Charter shareholders totaled $714 million in the fourth quarter of 2019, compared to $296 million in the fourth quarter of 2018. The year-over-year increase in net income attributable to Charter shareholders was primarily driven by higher Adjusted EBITDA, a non-cash loss on financial instruments in the prior year period versus a gain in the current year period and lower other operating expenses, net.

Net income per basic common share attributable to Charter shareholders totaled $3.36 in the fourth quarter of 2019 compared to $1.31 during the same period last year. The increase was primarily the result of the factors described above in addition to a 6.3% decrease in weighted average common shares outstanding versus the prior year period.

Capital Expenditures

Property, plant and equipment expenditures totaled $2.3 billion in the fourth quarter of 2019, compared to $2.4 billion during the fourth quarter of 2018, primarily driven by declines in CPE and scalable infrastructure spending. The decrease in CPE spending was primarily driven by a higher mix of boxless video outlets, lower video gross additions, a decline in the pace of migration of Legacy TWC and Legacy Bright House customers to Spectrum pricing and packaging, increasing customer self-installations and the completion of Charter's all-digital initiative in 2018. The year-over-year decrease in scalable infrastructure spending was primarily driven by the completion of the rollout of DOCSIS 3.1 technology in 2018 and the associated bandwidth benefit in 2019. Fourth quarter capital expenditures included $151 million of mobile costs, most of which were included in support capital.

Cash Flow and Free Cash Flow

During the fourth quarter of 2019, net cash flows from operating activities totaled $3.4 billion, compared to $3.2 billion in the prior year quarter. The year-over-year increase in net cash flows from operating activities was primarily due to higher Adjusted EBITDA.

Consolidated free cash flow for the fourth quarter of 2019 totaled $1.6 billion, compared to $885 million during the same period last year. Cable free cash flow for the fourth quarter of 2019 totaled $1.9 billion, compared to $1.2 billion during the same period last year. The year-over-year increases in consolidated free cash flow and cable free cash flow were driven by an increase in accrued expenses related to capital expenditures, a decline in capital expenditures and an increase in net cash flows from operating activities.

Liquidity & Financing

As of December 31, 2019, total principal amount of debt was $78.4 billion and Charter's credit facilities provided approximately $4.7 billion of additional liquidity in excess of Charter's $3.5 billion cash position.

In October 2019, CCO Holdings, LLC ("CCO Holdings") and CCO Holdings Capital Corp. issued $1.35 billion of 4.750% senior unsecured notes due 2030. The net proceeds were used to finance a tender offer and subsequent call of $500 million aggregate principal amount of CCO Holdings' outstanding 5.250% senior notes due 2021 and $850 million aggregate principal amount of CCO Holdings' outstanding 5.750% senior notes due 2024. An additional $500 million and $1.2 billion of the same 4.750% senior unsecured notes due 2030 were issued in late October and December, respectively. The proceeds were or will be used for general corporate purposes, including to fund buybacks of Charter Class A common stock and/or Charter Holdings common units and to repay certain indebtedness.

In October 2019, Charter Communications Operating, LLC ("Charter Operating") and Charter Communications Operating Capital Corp. issued $1.5 billion of 4.800% senior secured notes due 2050. In December, an additional $1.3 billion of the same 4.800% senior secured notes due 2050 were issued. The proceeds were or will be used for general corporate purposes, including to fund buybacks of Charter Class A common stock and/or Charter Holdings common units and to repay certain indebtedness.

In October 2019, Charter Operating repriced $4.5 billion of revolver and $4.0 billion of term loan A to LIBOR plus 125 basis points (from 150 basis points) and its existing term loan B to LIBOR plus 175 basis points (from 200 basis points). In addition, $4.5 billion of the revolver and $4.0 billion of term loan A maturities were extended to 2025 (from 2023 and 2024) and $3.8 billion of term loan B maturities were extended to 2027 (from 2025).

Share Repurchases

During the three months ended December 31, 2019, Charter purchased approximately 5.6 million shares of Charter Class A common stock and Charter Holdings common units for approximately $2.6 billion.

Year to Date Financial Results

 

CHARTER COMMUNICATIONS, INC. AND SUBSIDIARIES 

UNAUDITED CONSOLIDATED STATEMENTS OF OPERATIONS AND OPERATING DATA

(dollars in millions, except per share data)

   
 

Year Ended December 31,

 

2019

 

2018

 

% Change

REVENUES:

         

Video

$

17,607

   

$

17,348

   

1.5

%

Internet

16,667

   

15,181

   

9.8

%

Voice

1,920

   

2,114

   

(9.1)

%

Residential revenue

36,194

   

34,643

   

4.5

%

Small and medium business

3,868

   

3,665

   

5.6

%

Enterprise

2,556

   

2,528

   

1.1

%

Commercial revenue

6,424

   

6,193

   

3.7

%

Advertising sales

1,568

   

1,785

   

(12.1)

%

Mobile

726

   

106

   

NM

Other

852

   

907

   

(6.2)

%

Total Revenue

45,764

   

43,634

   

4.9

%

           

COSTS AND EXPENSES:

         

Cable operating costs and expenses

27,663

   

27,229

   

1.6

%

Mobile operating costs and expenses

1,246

   

346

   

NM

Total operating costs and expenses

28,909

   

27,575

   

4.8

%

           

Adjusted EBITDA

$

16,855

   

$

16,059

   

5.0

%

           

Adjusted EBITDA margin

36.8

%

 

36.8

%

   
           

Cable Adjusted EBITDA

$

17,375

   

$

16,299

   

6.6

%

Cable Adjusted EBITDA margin

38.6

%

 

37.4

%

   
           

Capital Expenditures

$

7,195

   

$

9,125

     

% Total Revenue

15.7

%

 

20.9

%

   
           

Cable Capital Expenditures

$

6,763

   

$

8,883

     

% Total Cable Revenue

15.0

%

 

20.4

%

   
           

Net income attributable to Charter shareholders

$

1,668

   

$

1,230

     

Earnings per common share attributable to Charter shareholders:

         

Basic

$

7.60

   

$

5.29

     

Diluted

$

7.45

   

$

5.22

     
           

Net cash flows from operating activities

$

11,748

   

$

11,767

     

Free cash flow

$

4,608

   

$

2,172

     

Cable free cash flow

$

5,769

   

$

2,766

     

Revenue

For the year ended December 31, 2019, revenues increased to $45.8 billion, 4.9% higher than in 2018 driven by growth in Internet, mobile, video and commercial revenue. Excluding mobile revenue and advertising revenue, which benefited from political spend in 2018, revenue grew by 4.1% year-over-year.

Operating Costs and Expenses

Operating costs and expenses totaled $28.9 billion in 2019, an increase of $1.3 billion, or 4.8% compared to the year ended December 31, 2018, primarily driven by increases in mobile, programming, other expenses and regulatory, connectivity and produced content expenses, and grew by 1.6% year-over-year when excluding mobile costs.

Adjusted EBITDA

Adjusted EBITDA totaled $16.9 billion for the year ended December 31, 2019, an increase of 5.0% compared to 2018, reflecting growth in revenue and operating expenses of 4.9% and 4.8%, respectively. For the year ended December 31, 2019, cable Adjusted EBITDA grew by 6.6% year-over-year reflecting growth in cable revenue and cable operating expenses of 3.5% and 1.6%, respectively.

Net Income Attributable to Charter Shareholders

Net income attributable to Charter shareholders totaled $1.7 billion for the year ended December 31, 2019, compared to $1.2 billion in 2018. The year-over-year increase in net income was primarily driven by   higher Adjusted EBITDA and lower depreciation and amortization expense, partly offset by higher pension costs, income tax expense and interest expense.

Net income per basic common share attributable to Charter shareholders totaled $7.60 for the year ended December 31, 2019, compared to $5.29 during the same period last year. The increase was primarily the result of the factors described above in addition to a 5.5% decrease in weighted average common shares outstanding versus the prior year period.

Capital Expenditures

Capital expenditures totaled $7.2 billion for the year ended December 31, 2019, compared to $9.1 billion in 2018. The decrease was primarily driven by declines in CPE and scalable infrastructure spending. For the full year 2019, mobile capital expenditures totaled $432 million versus $242 million for the full year 2018.

Charter currently expects 2020 cable capital expenditures to decline as a percentage of cable revenue versus 2019.

Cash Flow & Free Cash Flow

For the year ended December 31, 2019, net cash flows from operating activities totaled $11.7 billion, in-line with the prior year. Net cash flows from operating activities were positively impacted by higher Adjusted EBITDA in 2019 versus 2018, offset by a higher unfavorable change in working capital.

Free cash flow for the year ended December 31, 2019 was $4.6 billion, compared to $2.2 billion during the same period last year primarily driven by lower capital expenditures. Cable free cash flow for the year ended December 31, 2019 totaled $5.8 billion, compared to $2.8 billion in 2018.

Share Repurchases

For the year ended December 31, 2019, Charter purchased approximately 19.0 million shares of Charter Class A common stock and Charter Holdings common units for approximately $7.6 billion.

Conference Call

Charter will host a conference call on Friday, January 31, 2020 at 8:30 a.m. Eastern Time (ET) related to the contents of this release.

The conference call will be webcast live via the Company's investor relations website at ir.charter.com. The call will be archived under the "Financial Information" section two hours after completion of the call. Participants should go to the webcast link no later than 10 minutes prior to the start time to register.

Those participating via telephone should dial 866-919-0894 no later than 10 minutes prior to the call. International participants should dial 706-679-9379. The conference ID code for the call is 9162126.

A replay of the call will be available at 855-859-2056 or 404-537-3406 beginning two hours after the completion of the call through the end of business on February 14, 2020. The conference ID code for the replay is 9162126.

Additional Information Available on Website

The information in this press release should be read in conjunction with the financial statements and footnotes contained in the Company's Annual Report on Form 10-K for the year ended December 31, 2019, which will be posted on the "Financial Information" section of our investor relations website at ir.charter.com, when it is filed with the Securities and Exchange Commission (the "SEC"). A slide presentation to accompany the conference call and a trending schedule containing historical customer and financial data will also be available in the "Financial Information" section.

Use of Adjusted EBITDA and Free Cash Flow Information

The company uses certain measures that are not defined by U.S. generally accepted accounting principles ("GAAP") to evaluate various aspects of its business. Adjusted EBITDA and free cash flow are non-GAAP financial measures and should be considered in addition to, not as a substitute for, net income attributable to Charter shareholders and net cash flows from operating activities reported in accordance with GAAP. These terms, as defined by Charter, may not be comparable to similarly titled measures used by other companies. Adjusted EBITDA and free cash flow are reconciled to net income attributable to Charter shareholders and net cash flows from operating activities, respectively, in the Addendum to this release.

Adjusted EBITDA is defined as net income attributable to Charter shareholders plus net income attributable to noncontrolling interest, net interest expense, income taxes, depreciation and amortization, stock compensation expense, loss on extinguishment of debt, (gain) loss on financial instruments, net, other pension (benefits) costs, net, other (income) expense, net and other operating (income) expenses, such as special charges and (gain) loss on sale or retirement of assets. As such, it eliminates the significant non-cash depreciation and amortization expense that results from the capital-intensive nature of the Company's businesses as well as other non-cash or special items, and is unaffected by the Company's capital structure or investment activities. However, this measure is limited in that it does not reflect the periodic costs of certain capitalized tangible and intangible assets used in generating revenues and the cash cost of financing. These costs are evaluated through other financial measures.

Free cash flow is defined as net cash flows from operating activities, less capital expenditures and changes in accrued expenses related to capital expenditures.

Management and Charter's board of directors use Adjusted EBITDA and free cash flow to assess Charter's performance and its ability to service its debt, fund operations and make additional investments with internally generated funds. In addition, Adjusted EBITDA generally correlates to the leverage ratio calculation under the Company's credit facilities or outstanding notes to determine compliance with the covenants contained in the facilities and notes (all such documents have been previously filed with the the SEC). For the purpose of calculating compliance with leverage covenants, the Company uses Adjusted EBITDA, as presented, excluding certain expenses paid by its operating subsidiaries to other Charter entities. The Company's debt covenants refer to these expenses as management fees, which were $301 million and $274 million for the three months ended December 31, 2019 and 2018, respectively, and were $1.2 billion and $1.1 billion for the years ended December 31, 2019 and 2018, respectively.

Cable Adjusted EBITDA is defined as Adjusted EBITDA less mobile revenues plus mobile operating costs and expenses. Cable free cash flow is defined as free cash flow plus mobile net cash outflows from operating activities and mobile capital expenditures. Management and Charter's board of directors use cable Adjusted EBITDA and cable free cash flow to provide management and investors a more meaningful year-over-year perspective on the financial and operational performance and trends of our core cable business without the impact of the revenue, costs and capital expenditures in the initial funding period to grow a new product line as well as the negative working capital impacts from the timing of device-related cash flows when we provide the handset or tablet to customers pursuant to equipment installment plans.

About Charter

Charter Communications, Inc. (NASDAQ: CHTR) is a leading broadband communications company and the second largest cable operator in the United States. Charter provides a full range of advanced residential broadband services, including Spectrum TV® programming, Spectrum Internet®, Spectrum Voice®, and Spectrum Mobile™. Under the Spectrum Business® brand, Charter provides scalable, and cost-effective broadband communications solutions to small and medium-sized business organizations, including Internet access, business telephone, and TV services. Through the Spectrum Enterprise brand, Charter is a national provider of scalable, fiber-based technology solutions serving many of America's largest businesses and communications service providers. Charter's advertising sales and production services are sold under the Spectrum Reach® brand. Charter's news and sports networks are operated under the Spectrum Networks brand. More information about Charter can be found at newsroom.charter.com.

CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS

This communication includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, regarding, among other things, our plans, strategies and prospects, both business and financial.  Although we believe that our plans, intentions and expectations as reflected in or suggested by these forward-looking statements are reasonable, we cannot assure you that we will achieve or realize these plans, intentions or expectations.  Forward-looking statements are inherently subject to risks, uncertainties and assumptions including, without limitation, the factors described under "Risk Factors" from time to time in our filings with the SEC.  Many of the forward-looking statements contained in this communication may be identified by the use of forward-looking words such as "believe," "expect," "anticipate," "should," "planned," "will," "may," "intend," "estimated," "aim," "on track," "target," "opportunity," "tentative," "positioning," "designed," "create," "predict," "project," "initiatives," "seek," "would," "could," "continue," "ongoing," "upside," "increases," "focused on"  and "potential," among others.  Important factors that could cause actual results to differ materially from the forward-looking statements we make in this communication are set forth in our annual report on Form 10-K, and in other reports or documents that we file from time to time with the SEC, and include, but are not limited to:

  • our ability to sustain and grow revenues and cash flow from operations by offering video, Internet, voice, mobile, advertising and other services to residential and commercial customers, to adequately meet the customer experience demands in our service areas and to maintain and grow our customer base, particularly in the face of increasingly aggressive competition, the need for innovation and the related capital expenditures;
  • the impact of competition from other market participants, including but not limited to incumbent telephone companies, direct broadcast satellite ("DBS") operators, wireless broadband and telephone providers, digital subscriber line ("DSL") providers, fiber to the home providers and providers of video content over broadband Internet connections;
  • our ability to obtain programming at reasonable prices or to raise prices to offset, in whole or in part, the effects of higher programming costs (including retransmission consents);
  • our ability to develop and deploy new products and technologies including mobile products and any other consumer services and service platforms;
  • any events that disrupt our networks, information systems or properties and impair our operating activities or our reputation;
  • the effects of governmental regulation on our business including costs, disruptions and possible limitations on operating flexibility related to, and our ability to comply with, regulatory conditions applicable to us as a result of the Time Warner Cable Inc. and Bright House Networks, LLC Transactions;
  • general business conditions, economic uncertainty or downturn, unemployment levels and the level of activity in the housing sector;
  • the ability to retain and hire key personnel;
  • the availability and access, in general, of funds to meet our debt obligations prior to or when they become due and to fund our operations and necessary capital expenditures, either through (i) cash on hand, (ii) free cash flow, or (iii) access to the capital or credit markets; and
  • our ability to comply with all covenants in our indentures and credit facilities, any violation of which, if not cured in a timely manner, could trigger a default of our other obligations under cross-default provisions.

All forward-looking statements attributable to us or any person acting on our behalf are expressly qualified in their entirety by this cautionary statement.  We are under no duty or obligation to update any of the forward-looking statements after the date of this communication.

 

CHARTER COMMUNICATIONS, INC. AND SUBSIDIARIES

UNAUDITED CONSOLIDATED STATEMENTS OF OPERATIONS AND OPERATING DATA

(dollars in millions, except per share data)  

       
 

Three Months Ended December 31,

 

Year Ended December 31,

 

2019

 

2018

 

% Change

 

2019

 

2018

 

% Change

REVENUES:

                     

Video

$

4,473

   

$

4,361

   

2.6

%

 

$

17,607

   

$

17,348

   

1.5

%

Internet

4,345

   

3,895

   

11.5

%

 

16,667

   

15,181

   

9.8

%

Voice

450

   

515

   

(12.5)

%

 

1,920

   

2,114

   

(9.1)

%

Residential revenue

9,268

   

8,771

   

5.7

%

 

36,194

   

34,643

   

4.5

%

Small and medium business

986

   

928

   

6.3

%

 

3,868

   

3,665

   

5.6

%

Enterprise

617

   

647

   

(4.5)

%

 

2,556

   

2,528

   

1.1

%

Commercial revenue

1,603

   

1,575

   

1.8

%

 

6,424

   

6,193

   

3.7

%

Advertising sales

434

   

562

   

(22.7)

%

 

1,568

   

1,785

   

(12.1)

%

Mobile

236

   

89

   

163.7

%

 

726

   

106

   

NM

Other

220

   

234

   

(6.6)

%

 

852

   

907

   

(6.2)

%

Total Revenue

11,761

   

11,231

   

4.7

%

 

45,764

   

43,634

   

4.9

%

COSTS AND EXPENSES:

                     

Programming

2,808

   

2,791

   

0.6

%

 

11,290

   

11,124

   

1.5

%

Regulatory, connectivity and produced content

596

   

571

   

4.3

%

 

2,366

   

2,210

   

7.1

%

Costs to service customers

1,794

   

1,835

   

(2.3)

%

 

7,277

   

7,327

   

(0.7)

%

Marketing

748

   

732

   

2.1

%

 

3,044

   

3,042

   

0.1

%

Mobile

372

   

211

   

75.9

%

 

1,246

   

346

   

NM

Other expense

914

   

927

   

(1.4)

%

 

3,686

   

3,526

   

4.5

%

Total operating costs and expenses (exclusive of items shown separately below)

7,232

   

7,067

   

2.3

%

 

28,909

   

27,575

   

4.8

%

Adjusted EBITDA

4,529

   

4,164

   

8.8

%

 

16,855

   

16,059

   

5.0

%

Adjusted EBITDA margin

38.5

%

 

37.1

%

     

36.8

%

 

36.8

%

   

Depreciation and amortization

2,461

   

2,534

       

9,926

   

10,318